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Shipping Policy

When will you ship the item?

We‘ll ship the item in 1-2 business days and upload the tracking number ASAP, but the time of delivery depends on local delivery speed, which we cannot fully control. 



When will you get the item?

You should get your items within 2-7 business days, and from our past experiences, it may go up to 12 business days for far and remote areas. In order to ensure quick and speedy delivery, all our items will be shipped from our warehouse in Auckland (unless otherwise stated).

 This delivery time frame is used as a general guideline only. Please note that delivery times may vary, particularly during peak periods. And sometimes take a little longer, due to weekends and public holidays or other reasons, please allow sufficient time for delivery.  Fill in your correct physical delivery address with contact details including phone number, we can only ship if your address is correct. We can't ship to  PO boxes.  If the parcel is unable to be delivered it will be returned to us. To avoid return of shipment, please ensure the address is a physical address and details are correct.